We've been around for a long time. Since 1998 to be exact.
We've seen the industry change and for the better. The industry standards for health and safety has come to the forefront in Canada. Health Canada has stringent regulations when it comes to sanitation practices and has in our industry for a long time. We fully abide and follow these policies for the health and safety of our clients and ourselves.
Now more than ever we have to make sure we all do our part to stay safe and healthy with the pandemic ( COVID19) There are some new guidelines we must adhere to and follow in order to maintain a safe and healthy environment for our clients and ourselves in order to flatten the curve and stop the spread of COVID-19.
We have updated our health and safety protocols and knowledge by taking courses during the pandemic to help us ensure and maintain proper sanitation and disinfection for our industry requirements and are going above and beyond to ensure your health and safety as well as ours.
BEFORE YOUR APPOINTMENT
You will be required to wear a face mask for the duration of your appointment. If you don’t have one we can provide one for you for a nominal fee.
To permit entry to shop our lifestyle bar we also require you to wear a mask (YOUR OWN MASK) please make sure it is clean and sanitary. If you do not have a mask, we will provide one for you for a small fee.
We ask if you have any symptoms of COVID19 or have had COVID19 that you are following the guidance of public health.
IT IS NOT PERMITTED FOR ANYONE TO ENTER THE BUSINESS IF YOU HAVE ANY SIGNS OF COVID19 OR HAVE BEEN IN CONTACT WITH SOMEONE WHO HAS HAD COVID IN THE PAST 14 DAYS. IF YOU'RE SICK, HAVE SIGNS OF ILLNESS (FEVER, COUGHING, SNEEZING, RUNNY ROSE, TIREDNESS, SHORTNESS OF BREATH) YOU MUST GO HOME, SELF ISOLATE, CALL YOUR DR OR LOCAL HEALTH CARE PROVIDER. FOLLOW ALL MUNICIPAL AND LOCAL PUBLIC HEALTH WARNINGS, DIRECTIONS AND RECOMMENDATIONS RELATED TO COVID-19.
Consult public health information to learn more about the symptoms of COVID -19 infection.
Bookings are by appointment only.... If you're looking to shop in our lifestyle bar we need to make sure we are maintaining social distancing. This means if we are booked with another client at the time getting a service done we may have to ask you to wait so that we can all be safe.
For ANY facial services. You will be asked to remove your mask to treat the area that you have booked for. For example lip wax you will remove your mask but therapist will still be wearing mask/face shield.
Waiting area will be closed and not available to the public.
Please come to your appointment alone. You are not permitted to bring guests, including children, unless they have an appointment as well.
As of right now we are no longer permitted to have friends, family, children waiting for you while you have your services/shopping.
All magazines have been removed as well.
We will not distribute snacks and beverages to customers.
You are not permitted to bring in food or drinks either.
Please bring in only your wallet/phone/keys. Small handbags only....
Please leave your work bags, laptops, shopping bags at home or in your car. These extra items are not allowed in at this time.
If we have any symptoms or just aren't feeling well, we will notify you to cancel and re-book your appointment. WE WANT TO BE HEALTHY FOR YOU.
We ask if you have any symptoms of COVID19 or have had COVID19 that you are following the guidance of public health. Please cancel and re schedule your appointment if you're not well or have any Covid related symptoms.
If we have other clients. Please wait outside or in your car for your appointment until we get you. Feel free to knock on door/text/phone or ring doorbell. We are trying to avoid lineups at reception and trying to space out our appointments.
Come to your appointment on time. As we need ample time to clean in-between clients. If you are late your appointment may have to be re-scheduled as it may interfere with client after you.
WHEN YOU ARRIVE
Please come 5 min prior to your appointment.
Our waiting area is closed.
Please wait outside for your appointment. You can wait in your car if you like and call us, knock or ring doorbell and let us know you have arrived. We are trying to avoid lineups at reception and trying to space out our appointments.
** Anyone entering our beauty bar and lifestyle shop will be required to sanitize their hands with the hand sanitizer provided.
You will be required to have your temperature taken when entering with a no contact thermometer. As well as ours will be taken daily.
Records of staff and client contact information (e.g. full name, telephone/email), including date and time at premises, are maintained on-site for contact tracing purposes, should the need arise.
You will be asked a series of health related questions each time you come for your appointment. As mandated by Toronto public health.
Clients must wear a mask during your entire time of aesthetic services.
Manicure and Pedicure Services....
You are required to use hand sanitizer or wash your hands before a manicure
At this time no hand or foot massages are allowed.
All nail polishes can no longer be tested at this time. We have swatches for you to choose from.
** Please adhere to physical distancing at all times. 2 meters or 6 feet must be maintained at all times.
Please DO NOT TOUCH any items. Please ask and we will get items for you.
WHAT WE'RE DOING
** Our entire space has been deep cleaned and steamed ( yes we steam!!! ) to ensure a healthy and safe re-opening...
Our space has always been one on one as most of you know. Now more than ever it's so important to maintain the well being of yourselves and ourselves. This can only be done if we are diligent in our cleaning protocols. That's why we are staggering appointments to ensure we can safely clean, disinfect and sanitize before, during and after your appointments.
We are using true (HEPA) filters in the ventilation system, will try to increase fresh air intake, and open doors when possible.
We have removed all our testers. If you want to test a product we will provide it to you, using one time use applicators.
We will remove items from high touch areas to limit the amount of touching. If you want to see something please ask and you shall receive.
Our entire space will be cleaned each and every day before opening including all high touch point areas to ensure a healthy, safe and sanitized environment.
Our washroom will be cleaned on a schedule to ensure it's always cleaned and stocked with the proper essentials needed to maintain health and safety environment.
Each service area, treatment rooms and seating will be cleaned prior to clients appointments and in-between services we will follow all sanitation and disinfection protocols for clients, ourselves and shoppers.
We will be wearing masks, face shield and gloves when appropriate and needed during your service appointments.
We have taken measures to understand the proper handling of PPE application prior to and removal as well as proper hand washing performed before, after, and during each and every service.
We have set up hand sanitizers in the entrance, front desk, manicure bar, treatment room area, washroom and areas where needed.
To ensure social distancing we will be taking clients by appointment ( use our online booking system or call in ) and walk-ins ONLY when we don't have a booking or others shopping at the time ( Walk-Ins will have to adhere to our guest policies) ie wear a mask for services and for shopping. We are a small space and have pretty much always been a one on one environment which we love. We will be adding extra time and stagger appointments as to limit the amount of guests in our space to ensure cleanliness is being met each and every time.
We will ensure frequent cleaning and disinfecting of all high touch point surfaces including entry door, door handles, light switches, handrails, faucets, toilet handles, debit/credit machine, screens, counters, cabinet doors.
Surfaces that come in contact with customers will be disinfected prior to and after each customer service performed.
We ask that you ask to see products before touching them as to avoid any spread of contamination to surfaces. We will ensure all hard surfaces, furniture are cleaned with appropriate products for disinfection eliminate fungal, bacterial and viral infections.
If you are (trying on clothing) the items that you're not purchasing must be given back to us in order for them to be steamed and put aside for 72 hrs. There are no refunds at this time for any purchases.
We only use stainless steel instruments and glass files that can be scrubbed with anti-bacterial soap and then placed in a medical grade solution that is recognized by Health Canada. We've always used medical grade solutions here. We don't skimp on the health of our clients. We never re-use anything that can't be sterilized and disinfected. We have stainless steel tubs for our pedicure stations that are scrubbed and cleaned with anti-bacterial soap and we use the highest medical grade solution after each service.
The "spa massage chairs" are a breeding ground for bacteria. We personally don't believe that you can clean them properly so we've never used them.
Non - Sterile disposable gloves are worn for pedicures, facials and invasive waxing procedures.
We never double-dip our wax. That's so gross!
We use disposable paper where needed and launder linens after each use.
We don't perform acrylics here. Not only are they bad for your nails but you're also ingesting those harmful chemical fumes.
We look out for our clients safety. We want you to be safe and feel safe when you come here to get your services done. This is why we also don't work on clients with any fungus, warts, herpes or other communicable diseases. It's important that you tell us if you do have anything that may be harmful or transmittable to other clients or to ourselves. You wouldn't want to get something passed onto you so don't do it to others. TYSM.
We have to look out for each other. Please think of yourselves and us when booking your appointments and coming in. IF YOU FEEL UNWELL, PLEASE DO NOT COME IN. RESCHEDULE YOUR APPOINTMENT SO WE CAN ALL STAY SAFE AND HEALTHY
ALL DOLLED UP BAR